Returns & Exchanges
At Ajmal Perfumes India, we strive to ensure your complete satisfaction with our luxury fragrances. If you receive a damaged or incorrect product, our seamless return policy allows you to request a resolution within 48 hours of delivery.
Initiate Request
Contact our customer support team via email or phone within 48 hours of receiving your order to report any issues with damage or discrepancies.
Verification Process
Provide clear photographs of the outer packaging, the invoice, and the product itself to help our quality control team verify the claim.
Reverse Pickup
Once your request is approved, we will arrange a free reverse pickup from your original delivery address through our trusted courier partners.
Refund or Replacement
After the returned item passes our quality inspection, we will process your full refund to the original payment method or dispatch a fresh replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing